The CISS represents and defends the interests of sick and disabled people, elderly and retired, consumers and families. The associations analyze and propose improvements, inform users of their rights, and communicate to the hospital or public health authorities. The Ciss suggested to my friend Elsa Reuilly and me to create a book around the rights of the health system. We proposed and crafted a narrative format, rich with illustrations and real-life cases, ranging from childbirth to death. Each case was structured in three parts: the story, the rights, and where to get help.